Seblework Paulos

Director of Healthcare Customer Service.
YeabeMedical Representative in Texas

Wro. Seblework Paulos is a Banker and an Economist by profession and has been working in the United States Banking Industry for over 20 years. Taking proper care of customers is one of her primary focus during her long service time in the business community. Providing due respect and excellent service to customers and serving the community is and has always been her passion.

She has a strong conviction in voicing the concerns of those who are unable to stand up for themselves and for the disadvantaged in the community. Advocating for equal rights, opportunities, fair treatment to all who deserve it is her age old principle.

This passion has made her to continuously participate in various community activities and services that benefitted the community through the years.

As head of the communication and media department at the Ethiopian Evangelical Church (EEBC) of Dallas, Texas she served as the host of a radio show, as a team lead & chief editor for publication of magazines and newsletter from 1999 through 2015. The primary task of the radio show & publication was addressing the needs of the Ethiopian community in the DFW area from evangelism to health care issues to family problems to teenage challenges and their suggested solutions. She has also served in the EEBC Strategic Planning Committee for 5 years.

Wro. Seblework was the president of VG-HOA Home Owners Association in Garland, Texas from 2008 to 2014 and she is still an active board member for the association. During her time as the president, she was a leading member of the team in obtaining a $100,000.00 grant from the Garland City Council. These funds were used for remodeling of the HOA swimming pool and the construction of a neighborhood community playground.

Together with a friend and a business partner she started a general partnership in the name of Sunny & Lilly, GP in 2015 which is engaged in providing tax services & financial advices on bookkeeping and accounting particularly to Ethiopians and Eritreans in the greater Dallas area.

She is a founding member of SIC (Sisters in Christ) a Dallas based charity group that is engaged in providing financial aid to individuals, families and few organizations in Ethiopia.

In her spare time, she mostly engages herself in reading, writing and translating books and articles from Amharic (Ethiopian Official Language) to English and vice versa. She has 16 books in print that she translated from Amharic to English while she was in Ethiopia.

Wro. Seblework is currently engaged in conducting Customer Service Training to government and private sector employees in Ethiopia. The purpose is to equip workers with advanced and qualified customer service so they become effective and efficient performers.
She is also in the process of starting her own Customer Service Training Center in Ethiopia.